Find what you're looking for using the tiles below
No More Waiting on Hold
We’ve partnered with QuantumLoopAI to bring EMMA to our surgery – an intelligent phone assistant that answers your calls instantly. Launching in May 2026, EMMA will handle appointment requests, prescription queries, and routine enquiries in seconds. No queues. No hold music. No 8am phone rush.
Our reception team remains at the heart of our surgery. EMMA simply ensures you’re never left waiting to get through.
Once launched this month, call us during surgery hours and experience the difference.
Download the NHS App or open the NHS website up and login to access a range of NHS services online.
The NHS App is available on iOS and Android:
To use the NHS App, you must be aged 13 or over and registered with a GP surgery in England.
Find out more about the NHS App.
Published: 18 December 2024
PCN 1D – Changes to our Primary Care Network structure from April 2025 Dear Patients You may be aware that this practice is part of...