Colindale Medical Centre

Sorry, we're currently closed. Please call NHS 111

Appointments

 

 

Log in to your NHS account to access services online

 

   

 

Make, change or cancel an appointment

 

1. Log in to your NHS account on your computer or smartphone.
2. Click on Appointments.
3. Click on GP surgery appointments.
4. Click on Book an appointment.
5. If there are no appointments left, click on Ask your GP for advice.
    Answer questions online and get a response from your GP surgery within 2 working days.

 

To request an urgent appointment for today or tomorrow (Monday to Friday)
  • Use an online form Monday to Friday, 08:00 – 18:30 to request an appointment. We will respond within 2 working days when we are open. We are open Monday to Friday, 09:00 to 18:30.
  • Phone us Monday to Friday, 09:00 to 18:30.
  • Visit the surgery and speak with a receptionist. We are open Monday to Friday, 09:00 to 18:30.
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

 

To request a routine appointment in the next 7 days
  • Use an online form Monday to Friday, 08:00 – 18:30 to request an appointment. We will respond within 2 working days when we are open. We are open Monday to Friday, 09:00 to 18:30.
  • Phone us Monday to Friday, 09:00 to 18:30.
  • Visit the surgery and speak with a receptionist. We are open Monday to Friday, 09:00 to 18:30.
  • Use the NHS App to book and manage appointments.
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

 

Your appointment
However you choose to contact us we may offer you a consultation:
  • By phone.
  • Face to face at the surgery.
  • On a video call.
  • By text or email.
Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.

 

Cancelling or changing an appointment
  • Use an online form Monday to Friday, 08:00 – 18:30 to cancel an appointment.
  • Phone us Monday to Friday, 09:00 to 18:30.
  • Visit the surgery and speak with a receptionist. We are open Monday to Friday, 09:00 to 18:30.
  • Use the NHS App.
  • Reply ‘Cancel’ to your appointment reminder text message
You can cancel appointment up to 1 hour before your appointment.
Non-attendance will be recorded to your patient’s record. 2 absences within 6 months may result in removing you from our list of patients.

 

If you need help when we are closed

 

When to use 111
NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.
NHS 111 is available 24 hours a day, 7 days a week.
If you’re Deaf and want to use the phone service, you can use the NHS 111 British Sign Language (BSL) Service available in England.
You can also call 18001 111 on a textphone.

 

How NHS 111 works
You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.
You can ask for a translator if you need one.
Depending on the situation you will
  • Find out what local service can help you.
  • Be connected to a nurse, emergency dentist, pharmacist or GP.
  • Get a face-to-face appointment if you need one.
  • Be given an arrival time if you need to go to A&E – this might mean you spend less time in A&E.
  • Be told how to get any medicine you need.
  • Get self-care advice.

 

When to call 119
You can call 119 if you have questions or need help with coronavirus (COVID-19) vaccinations, testing, NHS COVID Pass, and more.
If you’re Deaf and want to use the phone service, you can use the NHS 119 British Sign Language (BSL) Service available in England.

 

Medical Emergencies
Emergencies include amongst other symptoms: chest pain, breathlessness, weakness of limbs/face.

 

Non-Emergencies
If your medical problem cannot wait until the surgery re-opens, there are several ways to access help.
  • Speak to a pharmacist for advice on medicines or common problems like coughs, colds and rashes.
  • See a dentist.

 

Evening and weekends appointments
Appointments with a GP or nurse are available seven days a week in the evening and at the weekend in Barnet. Appointments take place by phone, video, or face to face – depending on your clinical need.
To make an appointment contact Colindale Medical Centre during our normal opening hours and ask for a GP hub appointment. Or call the service directly on 020 3948 6809 between 06:30 – 21:00 on Monday to Friday or between 08:00 and 20:00 at the weekend and on bank holidays.
Barnet GP hub locations and opening times:
  • Oak Lodge Medical Centre
234 Burnt Oak Broadway, Edgware, HA8 0AP
Open Monday to Friday: 06:30 – 21:00
Open Saturday and Sunday: 08:00 – 20:00
  • Longrove Surgery
Vale Drive Primary Care Centre, Vale Drive, EN5 2ED
Open Saturday: 08:00 – 12:00
  • Wentworth Medical Centre
38 Wentworth Avenue, Finchley, N3 1YL
Open Monday to Friday: 06:30 – 21:00
Open Saturday and Sunday: 08:00 – 12:00

 

Out-patient hospital appointments call-centre
If you have any questions about your out-patient referral or appointment at the Royal Free London which includes Royal Free, Edgware, Barnet and Chase Farm Hospitals, please contact the Out-Patient Appointments Call Centre on 020 7443 9757. Open Monday to Friday 08.00 – 18.00 (excluding bank holidays). The team will be able to answer questions from patients waiting to be booked and those with upcoming appointments.

 

In-patient hospital day-surgery appointments call-centre
To chase your In-Patient appointment at the Royal Free Trust Hospitals please call Barnet or Chase Farm Hospital on 020 3758 2011, Edgware Community Hospital on 020 7830 2849 ext. 38279 or Royal Free Hospital on 020 7830 2849.
Change, cancel or enquire about your hospital appointment

 

NHS e-Referral Service
If you were referred through the NHS e-Referral Service please ring the NHS Appointments Line on 0345 608 8888 or visit www.nhs.uk/referrals to rebook or cancel the appointment.
Find out more about using the e-Referral Service

 

Help from your local pharmacy team
Your local community pharmacist and their team can help and support with minor illnesses. As dedicated, qualified health professionals, and experts in medicines, they can offer clinical advice, consultations and over the counter medicines to help safely manage a wide range of minor health concerns. Many pharmacies also offer a range of new NHS clinical services including blood pressure testing.

 

If you need help with your appointment
Please tell us:
  • If there’s a specific doctor, nurse or other health professional you would prefer to respond.
  • If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
  • If you need an interpreter.
  • If you have any other access or communication needs.
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