Colindale Medical Centre Online Consultation Terms of Use


By using an Online Consultation, you agree to these terms of use; if you do not agree, do not use an Online Consultation.


  • Submit only one form per problem and await our response.
  • If you have more than one problem, send each one on a separate form.
  • We will respond by phone, text or email within 2 working days.
  • This service is only for healthcare or government professionals and patients registered with Colindale Medical Centre. New patients can join the surgery here.
  • This service is only for patients whilst in the UK. If abroad, seek help from a local medical facility.
  • This service is only for non-urgent problems. In case of an emergency call 999 or go to A&E, or for urgent problems contact NHS 111, or go to Urgent Treatment Centre.
  • This service is only for non-dental problems. If you need an NHS dentist, click here.
  • This service can be used for non-urgent repeat prescriptions requests. To request an emergency supply of your prescribed medicines, click here.
  • Get advice about coronavirus (COVID-19) here. Find information about COVID-19, including symptoms, testing, vaccination, self-isolation and NHS COVID Pass.
  • Search conditions and treatments here. Find trusted NHS information on hundreds of conditions.
  • Use NHS 111 online here. Check if you need urgent help and find out what to do next.
  • If you need technical support with the NHS App or your account, please visit the NHS App support page here.


Find out more about using an online form to contact Colindale Medical Centre